Customer Relationship Executive (CRE) – Multilingual

About the role

Role: Customer Relationship Executive (CRE) – Multilingual Company: FarmRobo Technologies Pvt Ltd Location: Patancheru, Hyderabad (Must be open for relocation to Shamshabad) Languages: Telugu, Hindi/Kannada/Tamil, and English (Read & Speak) Level of Position: 2-5 Years About FarmRobo Technologies FarmRobo Technologies Pvt. Ltd. is a Hyderabad-based Agri-Tech company focused on transforming traditional farming through innovative agricultural automation, robotics, and machinery solutions. Our mission is to improve agricultural productivity, efficiency, and sustainability by empowering farmers and agri-businesses with advanced technology. Position Overview We are looking for a proactive and result-oriented Customer Relationship Executive (CRE) to manage the complete customer journey, from lead generation and sales conversion to customer relationship management and post-sales support. The candidate will be responsible for identifying potential customers, engaging with farmers, dealers, and franchisees, promoting FarmRobo products, generating sales opportunities, closing deals, and maintaining long-term customer relationships. This role requires a combination of sales ability, customer engagement, communication, and relationship-building skills. Key Responsibilities 1. Sales & Business Development • Connect with farmers, dealers, distributors, franchisees, and agri-businesses to promote FarmRobo products. • Understand customer requirements and recommend suitable agricultural machinery and robotic solutions. • Explain product features, benefits, pricing, and value propositions to potential customers. • Follow up with prospective customers, handle enquiries, negotiate, and support sales closures. • Coordinate product demonstrations, field trials, and customer meetings. • Achieve assigned sales targets and contribute to business growth. • Develop and maintain relationships with dealers, channel partners, and potential customers. 2. Customer Relationship Management • Build and maintain strong relationships with existing and prospective customers. • Regularly follow up with customers to understand their requirements and purchase plans. • Maintain customer satisfaction and encourage repeat business, referrals, and new opportunities. • Handle customer queries, complaints, and concerns professionally. • Act as a bridge between customers and internal teams to ensure timely resolution. 3. Product Promotion & Customer Engagement • Educate customers about FarmRobo products, applications, benefits, and usage. • Participate in agricultural exhibitions, demo events, farmer meetings, and promotional activities. • Organize and coordinate product demonstrations and customer awareness programs. • Collect market intelligence, competitor information, and customer feedback. • Identify new business opportunities and potential markets. 4. Post-Sales Coordination & Support • Coordinate with service and technical teams for prod

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What you'll do

• Customer Support and Sales conversion

Who should apply

• Qualification: Degree in Agriculture
• Languages: Telugu, Hindi and English